Shipping and Returns |
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Return/Exchange/Cancel Policy |
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Returns:
Please mail the return to the following address:
Purpleheart Armoury
21235 Blair Road
Building #7
Conroe, TX 77385
Credit will be issued upon receiving the return. If issued towards your initial payment method, a 4% fee will be deducted from the total refund amount. Store credit may also be issued, in which no fees will be applicable. Initial shipping costs are not refunded.
Exchanges are treated as a return + new order to keep our inventory afloat. Email customer service if you'd like to make an exchange. Once you inquire, we can issue store credit for the amount of the item(s), which can be applied to a new order. We will ship the new order as soon as the return is received. |
Special Policy for SPES Items |
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We are imposing a $20 restocking fee on any return, exchange OR change
in the open order for any special color (not black, white or red) on any
SPES jacket or pants. So please review your orders carefully and
be sure you leave yourself time for your order to arrive if you want
custom work. I try to have black jackets and pants in stock at all
times!
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