Find quick answers to your questions below...
All About Steel Blades
Caring for your Steel Swords
Pear Or disc Pommel, Schilt or no schilt?
What is a feder?
Whats with the different pommels?
All About Wooden Wasters
1. Choosing a Waster
2. Materials used for our Wooden Wasters
3. Wooden vs Synthetic Wasters vs Steel Trainers
4. Caring for your Waster
4. Disenfecting your Equipment in COVID times
5. Warranty
Helpful Information
1. How can I contact you with a question?
2. Warranty on Clothes, Etc.
5. Do you have a printed catalog?
6. Where do you ship from? What currency is shown?
4. How do I buy/redeem a gift certificate?
3. How do I use a coupon?
Other PHA Products
Can I use a laminated staff as a walking stick?
Do you still sell Indian Clubs?
How do I care for Rubber Poleaxes and Spearheads?
Round or Octagon Staff?
Should I use a Hickory or Rattan Singlestick?
Solid or Laminated Staff?
What diameter Staff is recommended for HEMA?
What length of staff to do I need?
All About Synthetic Blades
About the types of Synthetic Swords
Caring for your Synthetic Swords
PBT Size Charts
PBT Gorget Size Chart
PBT Jacket Size Chart
PBT Mask Size Chart
Order Status
Are your items in stock?
Can you expedite my order?
How long after I order will my items ship?
How long does it take to process a Rudis order?
My email doesn't show the correct ship to
What does it mean if my order is "Processing"?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
When will my order ship?
Shipping and Returns
Return/Exchange Policy
Special Policy for SPES Items
International Shipping - Shipping from Houston, TX, USA
Do you offer shipping to Australia?
Do you ship APO/FPO/DPO?
Why is shipping so high for a small item (Domestic US)?
Why is shipping so high for a small item (International)?
Do you ship to my country? What is the cost?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the international return policy?
Warranties
Absolute Force Masks
PBT Masks
Steel Swords
Wooden Swords and Products
Privacy Policy
Security
Pricing and Billing
Do you offer discounts?​
How do I pay with PayPal?
NEW Paypal Refund Policy
Why am I being contacted to re-authorize the charge for my order?
Why are there two charges pending on my card?
Why was the amount returned to my card?​
Do I have to pay sales tax?
I have a question about my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?