Returns:

First, obtain a return authorization from [email protected]

If authorized, please mail the return to the following address:
Purpleheart Armoury
21235 Blair Road
Building #7
Conroe, TX 77385

Credit will be issued upon receiving the return. If issued towards your initial payment method, a 4% fee will be deducted from the total refund amount. Store credit may also be issued, in which no fees will be applicable. Initial shipping costs are not refunded. Custom size orders can not be returned. Custom color or other options will incur a 25% restocking fee.

Exchanges are treated as a return + new order to keep our inventory afloat. Email customer service if you'd like to make an exchange. Once you inquire, we can issue store credit for the amount of the item(s), which can be applied to a new order. We will ship the new order as soon as the return is received.


Cancellations:
In the event of an order cancellation, a processing fee will be applied and deducted from the refunded amount (4%) Please order carefully.