Find quick answers to your questions below...
Helpful Information
Do you have a printed catalog?
Do you still sell Indian Clubs?
Hickory or Rattan Singlestick?
How can I contact you with a question?
Warranty Information, Clothing, other items.
Warranty Information, Wood Wasters and Synthetics.
Waster Care, Synthetics
Waster Care, Wood
What questions should I ask before buying a waster?
What type of woods do you use?
How do I buy/redeem a gift certificate?
How do I use a coupon?
PBT Size Charts
Gorget Size Guide
PBT Jacket Size Chart
PBT Mask Size Chart
Order Status
Why do I need to pay now? You took the money when I ordered, didn't you?
Why was the money returned to my account?
Will my order arrive in time for my event/presentation/party???
You charged me twice?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
I cannot select a shipping method for Australia?
Return/Exchange Policy
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Privacy Policy
Pricing and Billing
PayPal payments
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Additional Support
How do I contact you?