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|How do I create an account?|
|1) Click the "
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our
|How do I edit my account information?|
|Click the "
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact Customer Service at
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "
Synthetic and wood items are made in house, so please allow time for us to make your product. SPES is our most popular line and we try to maintain stock but it is a challenge. We have product arriving weekly. If you need an item for an event, please note in the comment box and we will do our best to accommodate you.